SERVICE INFORMATION

A major incident can be damaging to any company, but it’s even more crucial for those in the information technology field. These professionals are responsible not only with restoring normal operations after a breach or disaster has occurred – they must also help prevent future cyberattacks by working proactive hours so that no one else will ever stand against them again!

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Tailored Packages

We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.

Ramped up productivity

Never stress again about cybersecurity incidents again, as our services include round-the-clock monitoring of your computers and network to help stabilize a problem and help prevent problems before they happen.

Predictable costs 24/7

We offer a complete suite of IT services to ensure your business stays up and running. From virus removal, data backup & recovery as well security patches – we have you covered!

We are always available

Part of what makes our services so exceptional is that we are always available, regardless of time or holiday.

incident response
We understand the importance of an incident response plan to protect your business. That’s why we are here for you, 24/7 with our state-of-the art technical services and solutions that will keep on top all those pesky hackers looking hurt or steal information unnoticed!

The Right Amount of Service

In the unfortunate event of a data breach, an incident response team is often called in to investigate. These specialists deal with any issues that arise from these breaches and help prevent additional losses by taking corrective measures as quickly possible within prescribed limits set out law regulations & policy guidelines
The information technology (IT) services company can play key roles during emergency situations such as when there has been unauthorized user access through security weaknesses which may lead them having sensitive assets at risk.

SERVICE INFO

Maintenance 100%
System Survey 100%
Time Management 100%

NORMAL HOURS

Week Days 8:00 – 6:00

Available outside business hours for emergencies

  570-243-9205

LOCATION

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We Offer Professional IT Support In Poconos

We are your one-stop shop for all of the tech support that you need. Our experts offer a wide range and depth in their knowledge, so if it’s anything from fixing PC problems to helping out with server management or even just troubleshooting general computer issues then we’ve got someone who can help!

Managed Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

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VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

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Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

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Help Desk

When you need assistance with network and PC issues, software support, or virus removal, Underdog Computer and Network Support is here to help you.

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What Makes Us Different Can Be Spelled Out In Our Core Values

The IT support team has a set of core values that they work to every day. These include being responsive, providing excellent customer service and technical expertise when needed with an emphasis on transparency throughout all interactions which promote rapid resolution for clients’ needs without compromising good principles or practices such as security at any point in time!

Teaching

Education is at the forefront of what we do. The willingness to share our knowledge with our clients and Co-Workers.

Humble

OUR Goal is to NEVER talk down or be superior to another. We Never mistake being knowledgeable for being superior. We Use our knowledge to help teach someone. “A rising tide lifts all boats”.

Resourcefulness

We can Pivot and change directions in a heartbeat. Being resourceful, able to think outside the box to get a solution. We Have a thirst for the answer, being able to seek!

Excellence

We always aim to do our best. We leave nothing on the field. You are always looking to better ourselves. Learn more, Do more, Be More!

Transparency

Being an open book to our Clients and Co-Workers! We do what we say. We walk the walk and talk the talk. Being truthful no matter how hard that truth is. It’s a trust circle or bond we create with our co-workers and clients.

Resolution

Finding a resolution that fits your needs is our priority. We only want to help solve all your IT problems and finding the correct solution that not only solves the situation but helps you understand what is going on is our priority.

QUALITY GUARANTEE

With our IT Quality Guaranteed, you can be confident that your company’s information is safe and secure.
The quality of the hardware from which we run our systems has been carefully considered in order to ensure optimum performance with minimal down-time for maintenance or repairs when problems arise!

FREE QUOTE

Do you need help with any IT Services? Fill out this form to get in touch.

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